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At Enatel you can be assured of prompt, accurate technical & sales support. Our objective is to deliver top-tier services to our customers with an unwavering commitment to customer satisfaction.

All requests will be ticketed and tracked through the business to ensure a fast and effective response, with the TSH team managing requests throughout so that you have one point of contact during your enquiry.

 

The Technical Services Hub handles all customer requests, such as:

  • Sales enquiries

  • Technical support including RMA

  • Incidents

  • Training requests

Jamal Haider - Technical Services Hub Manager

Jamal Haider - Technical Services Hub Manager

Jamal leads a team of skilled professionals. With a background of nearly two decades of experience in the industry, Jamal has held key engineering positions in various multinational companies.

Jason Liu - Sales Engineer

Jason Liu - Sales Engineer

With over 7 years of experience in the industry, Jason has worked as a test engineer and joins the team with solid Motive power experience

Ajay Singh - Technical Support Team Leader

Ajay Singh - Technical Support Team Leader

Ajay leads the technical support team. An engineer in field electronics, he has worked in the industry for 8 years and is an expert in our energy and motive products.

Ross Callaghan - Technical Support

Ross Callaghan - Technical Support

Our tech support champion with over 4 years of experience, Ross is an expert in our motive power products.